Aboriginal and Torres Strait Islander
(See EQUITY AND DIVERSITY CENTRE)
Abortion
(See HEALTH SERVICE OR STUDENT AND STAFF COMMUNITY SERVICES)
Academic Dress
Location: Bldg 51, Short Courses Centre, Clayton
Contact: Judi Munting, Academic Dress Coordinator
Ph: 9905 3146
Web: www.monash.edu.au/academicdress
Academic Dress Regalia Service specialises casual hire or sales of graduation regalia.
Accidents
Ph: 333 (for all emergencies, including medical)
Web: www.adm.monash.edu/ohse/forms
All accidents, incidents and hazards that occur on campus or field trips should be reported on a University Incident Report Form.
(See EMERGENCIES, FIRE, FIRST AID & OCCUPATIONAL HEALTH, SAFETY & ENVIRONMENT)
Accommodation
(See MONASH RESIDENTIAL SERVICES)
Alpine Lodge
Contact: Bookings Office
Ph: 9905 4114
Web: www.sport.monash.edu.au
Monash Sport operates a 43-bed alpine lodge in the heart of Mt Buller open to students, staff and the community all year round.
Alumni Association
Ph: 9905 2636
Email: monashalumni@adm.monash.edu.au
Web: www.alumni.monash.edu
With a presence on four continents, Monash Alumni Association offers opportunities for further study, networking and new friendships.
ATM
Location: Upperdeck Café area.
Bar
(See GRYPH INN BAR & BISTRO and SEAHORSE TAVERN)
BBQ Hire
Location: Lawn opposite Bldg U (MONSU Peninsula)
Contact: MONSU Peninsula Service Desk
Ph: 9904 4217
Electric BBQs are available free for student use via bookings. For portable BBQ units, see CATERING.
Bicycle Lockers
Location: Between Bldg A & Administration, outside Library, Nursing and Bldg U (MONSU Peninsula)
Contact: See SERVICE DESK
Bookshop
Location: Lvl 1, Bldg U
Ph: 9783 6932
Web: www.bookshop.monash.edu.au
Monash University Bookshop sell textbooks, art supplies, clothing and memorabilia items.
Buses
(See PUBLIC TRANSPORT, EVENING SECURITY BUS & INTERCAMPUS SHUTTLE BUS)
Cashier’s Office
Location: Lvl 2, Bldg C
University payments such as fees, library fines and transcripts can be paid at the Cashiers Office. Cash, cheque and credit card (Visa, Bankcard and Mastercard) are accepted.
Catering
Contact: Functions Manager
Ph: 9904 4269
On-campus catering is available for functions on both campuses ranging from morning teas through to banquet dinners.
Change of Address
Web: my.monash.edu.au/wes
Forgetting to change your address will not be accepted as a defence in matters relating to supplementary or deferred examinations, exclusion for unsatisfactory progress, discipline, invalidation for non payment of fees, etc.
Change Rooms
Location: Lvl 1, Bldg U.
Chaplaincy
(See STUDENT AND STAFF COMMUNITY SERVICES)
Child Care
Location: 5 Samada St
Ph: 9904 4546
Number of Places: 40
Hours: Peninsula - Mon-Fri 7:30am to 6:00pm
Monash Child Care Centre (Caulfield) and Monash Community Child Care Centre (Peninsula) offer full time, part time and casual care.
Community Services
(See STUDENT AND STAFF COMMUNITY SERVICES)
Computer Laboratories
(See INFORMATION TECHNOLOGY SERVICES)
Concession Cards
Web: www.metlinkmelbourne.com.au/metcard/concessions
Forms for concession cards are available at any train station or on the Metlink website. The Service Centre will verify full-time enrolment for concession cards.
(See also INTERNATIONAL STUDENT IDENTITY CARD)
Contraception
(See HEALTH SERVICE)
Counselling
(See STUDENT AND STAFF COMMUNITY SERVICES)
Deferment, Discontinuance, Leave of Absence or Intermission
Web: www.monash.edu.au/pubs/handbooks/srg
Students are advised to contact their Faculty if they are considering deferring, discontinuing or taking a break.
Dietitian
(See HEALTH SERVICE)
Disability Liaison Unit (DLU)
Ph: 9905 5704
TTY: 03 9905 5391
Email: dlu@adm.monash.edu.au
Web: www.adm.monash.edu.au/sss/equity-diversity/disability-liaison
Monash University Disability Liaison Unit provides a range of services to assist students who have a disability or long-term medical condition to participate as independently as possible in all academic activities.
Discrimination
Web: www.adm.monash.edu.au/sss/equity-diversity/equal-opportunity/discrim-procedures.html
Any student who believes that they have experienced discrimination should consult the Discrimination and Sexual Harassment Grievance Procedures.
(See EQUITY AND DIVERSITY CENTRE)
Doctor
(See HEALTH SERVICE)
Drugs
(See HEALTH SERVICE, OFF- CAMPUS DIRECTORY)
Emergencies
Contact: Security
Ph: 333 (internal for all campuses); 9904 4318 (if using a mobile phone).
All students should familiarise themselves with the laminated emergency procedures notices posted on the walls of most buildings around campus.
(See ACCIDENTS, FIRE & FIRST AID)
Employment
(See Monash University Careers and Employment)
English Language Intensive Courses for International Students (ELICOS)
Location: Normanby House, Clayton
Contact: Monash English Language Centre (MUELC)
Ph: 9905 5261
Web: www.monash.edu/englishcentre
Intensive English language courses are offered, including general English, English for academic purposes, university bridging courses, ELBP and IAP.
Enrolment/Re-Enrolment
Contact: Your Faculty
Web: www.adm.monash.edu.au/enrolments
New students enrol at the Service Centre prior to the start of the semester. Continuing students will be sent information via mail and Monash email prior to their faculty’s re-enrolment period.
Environment
Contact: Kat Lavers, OHSE
Email: kat.lavers@adm.monash.edu.au
Monash is committed to improving its environmental institutional practice, complying with environmental legislation and including the environment in teaching, research, consultancy and community.
Equity and Diversity Centre
Contact: Equity and Diversity Centre
Ph: 9905 6923
Email: eo@adm.monash.edu.au
Web: adm.monash.edu/sss/equity-diversity
Monash University has adopted a policy of equal opportunity in education based on State and Federal laws.
(See also DISABILITY LIAISON UNIT)
Essay/Thesis Assistance
(See LANGUAGE & LEARNING SERVICES)
Exams
Web: www.monash.edu.au/exams
The exam timetable is published approx. 6 weeks into the semester on the my.monash portal. Students are strongly advised to print a copy of their timetable and to note their seat numbers.
Exchange Program
(See STUDY ABROAD PROGRAM)
Exclusions
(See STUDENT RIGHTS)
Family Services
Ph: 9905 3156
Web: www.adm.monash.edu.au/community-services/family
Monash University Family and Child Care Service offers a resource and referral service for students and staff balancing their work/study and family committments.
Fax Service
(See SERVICE DESK)
Financial Advice
(See STUDENT AND STAFF COMMUNITY SERVICES)
Fines
University imposed fines should be paid at the Service Centre at Caulfield or at the Cashiers’ Office in Peninsula. Parking fines cannot be paid through the University.
Fire
Contact: 333 or use red phones
In case of fire, keep calm and alert other persons nearby. Follow the instructions on the emergency procedures notice posted in the building or Emergency Wardens wearing yellow hats.
(See ACCIDENTS, EMERGENCIES & FIRST AID)
First Aid
Lists of trained first aiders are listed on or beside the emergency procedures notices. First aid treatment is available through the health service.
(See ACCIDENTS & EMERGENCIES, HEALTH SERVICE)
Fitness Centre
Location: Lvl 1, Bldg U
Ph: 9770 1495
Web: www.sport.monash.edu.au
Monash Sport provides modern fitness centres at all three campuses. Facilities and services include weight rooms, cardio equipment and various fitness classes.
Food Outlets
Upper Deck Café - Lvl 2, Bldg U, Seahorse Tavern - Lvl 2, Bldg U
(See also SEAHORSE TAVERN, CATERING)
Functions
(See CATERING, SEAHORSE TAVERN)
Gay
(See MONASH QUEER NETWORK)
Graduations
Web: www.monash.edu.au/graduations
Graduation is not automatic following completion of your course. Students must apply to graduate. For further details, go to the website.
(See also ACADEMIC DRESS)
Grievance Procedures
(See STUDENT RIGHTS)
Gym
(See FITNESS CENTRE)
Handbooks
Web: www.monash.edu.au/pubs
The four university handbooks containing degree information and Monash University regulations are available online.
Harassment
(See DISCRIMINATION & SEX BASED HARASSMENT)
Health Care Card
Web: www.centrelink.gov.au
Students on low incomes are eligible for a Health Care Card. Card holders receive considerable benefits including free ambulance cover in Australia, reduced cost for some pharmaceuticals, winter discount for most utility bills.
Health Service
Location: Lvl 1, Bldg A
Ph: 9904 4223
Web: www.adm.monash.edu.au/community-services/health
The health service provides confidential services such as male and female doctors (specialising in women’s health, sexual health, sports medicine), campus nurse and massage. Caulfield only services include nutrition, physiotherapy and optometry.
Housing
(See MONASH RESIDENTIAL SERVICES, STUDENT AND STAFF COMMUNITY SERVICES)
ID Cards
Contact: Service Centre, Bldg A
A student identity card containing student number and photo is issued during first enrolment. Students will require it for library, photocopying, exams and student discounts.
Information Technology Services
Location: Lvl 2, Bldg A
Ph: Internal ext. 66777, 9904 4777
Submit requests: servicedesk.monash.edu.au
Web: www.its.monash.edu.au, ask.monash.edu.au www.monash.edu.au/students/computer
A wide variety of information technology services is available to Monash students, including computer labs (including after hours use). For ITS Policy, information and accounts, go to the ITS website.
Insurance
Contact: Lois Trembearth, Insurance Coordinator
Ph: 9905 4114
Email: Lois.Trembearth@campuslife.monash.edu.au
Web: www.sport.monash.edu/accident-insurance.html
All currently enrolled students, University staff and registered sporting club members are eligible to claim benefits only for an accident that occurs in Monash University related sporting activities.
(See ACCIDENTS)
Intercampus Shuttle Bus
Location: Caulfield - bus shelter opposite Security Gatehouse, Peninsula - George Jenkins Theatre, Clayton - Bus loop
Web: www.adm.monash.edu.au/facserv/info/bus
There are intercampus shuttle bus services operating between the Caulfield and Clayton and Peninsula and Clayton campuses. Check the website for schedule.
International Student Support Unit
Location: Rm 33, Lvl 1, Bldg A
Ph: 9904 4622
Email: issu.peninsula@monint.monash.edu.au
Web: www.monash.edu.au/international
ISSU (formerly Monash International) provides information, advice and support to international students.
International Student Identity Card
Contact for applications: MONSU Service Desk 9904 4217
ISIC is invaluable for students travelling overseas to obtain discounts on selected airfares, rail and bus passes, ferry passes, etc. Applications need to be authorised at Service Centre.
Interpreters
(See MONASH UNIVERSITY CAREERS AND EMPLOYMENT)
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Laminating
(See SERVICE DESK)
Language and Learning Services (LLS)
Location: Rm 22, Lvl 1, Bldg A
Ph: 9904 4223
Web: www.celts.monash.edu.au/about/units/lls
LLS offers programs to students who wish to improve their English language and academic writing skills. The service is free of charge and operates on all Monash campuses.
Legal Service
Location: Lvl 1, Bldg U
Ph: 9904 4217 or Peninsula Community Legal Centre - 9783 3600
Hours: Thursdays 2.30-4pm at Peninsula.
A solicitor from Peninsula Community Legal Centre provides free consultations for staff and students.
Lesbian
(See MONASH QUEER NETWORK)
Library
Location: Bldg L
Ph: 9905 5054
Email: library@lib.monash.edu.au
Web: www.lib.monash.edu
Monash University Library has eight branches accross all campuses. Opening hours vary between branches. Opening hours, live chat librarian assistance and the library catalogue are accessible via the website.
Loans
(See SERVICE DESK, STUDENT AND STAFF COMMUNITY SERVICES)
Lockers
(See SERVICE DESK)
Lost Property
(See SERVICE DESK)
Massage
(See HEALTH SERVICE)
Meeting Rooms
Location: Union Conference Room (Lvl 1, Bldg U), Student Lounge
Ph: 9904 4217
MONSU meeting rooms during semester hours are availble free of charge. After hours, charges apply and are dependent on availability of a supervisor.
Metcards/Met Tickets
(See BOOKSHOP and SERVICE DESK)
Monads
Web: www.monyx.com/news/monads
Monads is the University’s classified advertisement leaflet.
(See also SERVICE DESK)
Monash Queer Network (MQN)
Contact: Sexuality Officers
Ph: 9904 4217
Email: sexuality@monsupeninsula.org.au
MQN is an active and supportive group representing gay, lesbian, bisexual and transgender students and staff.
Monash Residential Services
Location: Lvl 2, Bldg C
Email: peninsula.admin@adm.monash.edu.au
Web: mrs.monash.edu.au
Monash Residential Services offer on-campus accommodation and an online database for students seeking off-campus housing.
Monash Sport
(See Sport, FITNESS CENTRE)
Monash University Careers and Employment
Location: Lvl 1, Bldg U
Ph: 9904 4217
Web: careers.monash.edu.au
Services include careers counselling, Future Leaders, resumé checking, tutors, interpreters, employabillity skills workshops and Careers Fair.
My.Monash Portal
Web: my.monash.edu.au
The my.monash portal is a personalised web page offering a single sign-on point for all the web-based Monash related resources as well as the Monash Marketplace classifieds.
Needles
A needle disposal unit is located in the Caulfield Plaza male and female toilets. If you find a needle on campus, please contact HEALTH SERVICE.
Occupational Health, Safety and Environment
Ph: 9905 1016
Email: ohsehelpline@adm.monash.edu.au
Web: www.adm.monash.edu.au/ohse
Monash University is committed a healthy and safe environment. If you see something potentially hazardous please ask for the name of the Safety Officer in that area and report your concern.
Open Universities Australia (OLA)
Web: www.monash.edu.au/pubs/handbooks/offcampus/ocl-69.html
Monash University offers over 57 units through OLA.
Optometry
(See HEALTH SERVICE)
Overseas Student Services (OSS)
Location: Lvl 1, Bldg U
Email: oss.director@monsupeninsula.org.au
Web: www.monsupeninsula.org.au
OSS Committees are a subcommittee of Student Council which represents the interests of all international students.
P
Parenting Room
Location: Rm 18A, Lvl 1, Bldg A, Baby change facilities - Rm 3, Lvl 1, Bldg A
Contact: Family and Child Care
Ph: 9905 3156
Parking
Location: Behind Bldg C or near Gate 1
Web: www.monash.edu.au/campuses/peninsula/parking
Car and Motorcyle parking is by permit only and permits are only valid in the areas indicated.
Passport Photos
(See SERVICE DESK)
PHAT! Magazine
Contact: The Editor
Ph: 9904 4217
Email: phatmagazine@gmail.com
Phat (formerly ‘[insert title here]’), is the official Peninsula campus student publication.
Phones
Public telephones are located in the foyers of most buildings. Internal yellow phones are available for student use in the Library and various other locations.
Phonecards
(See SERVICES DESKS, BOOKSHOPS)
Photocopying
(See SERVICE DESK)
Physiotherapy
(See HEALTH SERVICE)
Postgraduate Facilities
Location: Bldg L (library)
Contact: Monash Postgraduate Association (MPA)
Ph: 9905 3197
Web: www.monash.edu.au/students/mpa
MPA operate a number of handy facilities on each campus for postgraduate students.
Print Services
Web: www.monashprintonline.monashuni.com
Print Services offer quality printing services at reasonable rates.
Public Address System
(See SERVICE DESK)
Public Transport
Buses - 775, 776, 782 and 783 (from Frankston station), Trains - Frankston-Stony Point lines (Leawarra station stop)
(See PUBLIC TRANSPORT MAP, SERVICE DESK)
Rape
(See OFF-CAMPUS DIRECTORY, SEXUAL ASSAULT)
Reflection/Religious Space
Location: Bldg A
Contact: Student and Staff Community Services
Ph: 9904 4223
Web: www.adm.monash.edu.au/community-services
A quiet room is available for use for spiritual purposes for students or clubs. Bookings must be made.
Results
Ph: 1901 140 055
Web: www.monash.edu.au/exams
Academic results are posted on the web or via telephone (35 cents per minute). Students require their student ID and PIN to use this service.
Rules and Regulations
Web: www.monash.edu.au/pubs/calendar
All students must familiarise themselves with the rules and regulations of the university and their faculty. Remember, ignorance is no defence!
Scholarships
Contact: Coursework - Admissions and Coursework Scholarships Unit, Research - Monash Research Graduate School, International students - International Student Support Unit
Ph: Coursework - 9902 6011, Research - 9905 3009, International - 9905 8311
Email: Coursework - scholarships@adm.monash.edu.au, International - study@monash.edu.au
Web: Coursework - www.adm.monash.edu.au/scholarships, Research - www.mrgs.monash.edu.au
Seahorse Tavern
Location: Lvl 2, Bldg U
Ph: 9904 4155
Seahorse Tavern offers meals and local Mornington Peninsula wines and is also available for functions.
Security and Safety
Ph: Emergencies - 333 (internal), 9904 4318
Security at Peninsula campus is provided by a combination of Security Officers and a mobile patrol service. At night, security officers are available to escort students to their cars or Peninsula residences.
Service Centre
Location: Lvl 2, Bldg A
Ph: 9904 4290
Email: sr.peninsula@adm.monash.edu.au
The Service Centre acts as an interface for Monash and provides general information about re-enrolment, fees, examinations, academic transcripts, student records and graduations.
Service Desk
Location: Lvl 1, Bldg U
Ph: 9904 4217
Fax: 9783 3664
Email: servicedesk@monsupeninsula.org.au
Web: www.monsupeninsula.org.au/support/service-desk.html
Services: Binding, faxing, ISIC Cards, laminating, locker hIre, lost & found, Met cards, overhead transparencies, postcards, photo ID, phone cards, photocopying, student diaries, stamps and Express Post
Sexual Harrassment
Sexual harassment is an unwelcome sexual advance, request for sexual favours or conduct of a sexual nature.
(See EQUITY AND DIVERSITY CENTRE)
Sexual Assault
(See STUDENT AND STAFF COMMUNITY SERVICES).
Sexually Transmitted Diseases (STDs)
(See HEALTH SERVICE, Off- Campus DIRECTORY)
Short Courses Centre
Location: Bldg 51, Clayton
Ph: 9905 3180
Email: shortcourses@adm.monash.edu.au
Web: www.shortcourses.monash.edu.au
Short Courses aim to provide quality recreational and vocational short courses. As a student-funded service, they offer a substantial discount to Monash students and staff.
Smoking
Smoking is not permitted in any university building or near external air vents. Smokers are required to dispose of their cigarette butts in bins.
Special Consideration
Contact: Your Lecturer/Tutor or Faculty
Web: www.adm.monash.edu.au/execserv/policies
Special Consideration allows students a chance to be fairly assessed on their genuine ability, taking into account a range of difficulties and problems that may have occurred during semester or exam time.
(See also STUDENT RIGHTS)
Statutory Declarations
Statutory Declarations can be purchased from Monash University Bookshop.
(See also LEGAL SERVICE)
Student and Staff Community Services
Location: Lwr Lvl, Bldg A
Ph: 9904 4223
Web: www.adm.monash.edu.au/community-services
Community Services provides confidential services such as counselling, chaplaincy and financial advice for both students and staff.
Student Rights
Location: Lvl 1, Bldg U
Contact: Student Rights and Education Manager
Web: www.monsupeninsula.org.au/studentrights
Students can receive confidential advice, information and advocacy regarding grievances with their lecturer or faculty, Academic Progress, discipline or plagarism. Appointments can be made on the website.
Study Abroad Program
Location: Campus Centre, Bldg 10, Clayton
Ph: 9905 1551
Email: monash.abroad@monint.monash.edu.au
Web: www.monash.edu/international/studyabroad
Monash University has a variety one-year or semester exchange arrangements with universities in Asia, Europe, the Middle East and the Americas.
Summer School
Contact: Your Faculty
Web: www.adm.monash.edu.au/enrolments/summer
Summer school/semester, is offered by certain faculties over a variety of dates.
Theatre
Location: Campus Centre, Bldg 10, Clayton
Ph: 9905 8173
Email: Student.Theatre@adm.monash.edu.au
Web: msa.monash.edu.au/theatre
Student Theatre is a department of the Monash Student Association, run by professional theatre makers that creates theatre by, with and for all Monash students and the wider community.
Transcripts
(See STUDENT SERVICE CENTRE)
Transition
Email: transition@adm.monash.edu.au
Web: www.adm.monash.edu.au/transition
Monash Transition Program aims to provide an improved transition experience for all students.
Tutoring
(See Monash University Careers and Employment)
Typing
Location: Lvl 1, Campus Centre, Clayton
Contact: Publications Unit
Ph: 9905 4144
The Publications Unit offers a typing service. All documents including resumes, essays and theses will be presented professionally and efficiently.
Video Games
Location: Lvl 2, Bldg U
Video games are available to play near the Student Lounge.
Volunteers
Contact: Student Affairs Manager
Ph: 9904 4217
Volunteering gives students the opportunity to learn new skills, add valuable listings to their resume and helps them meet other like-minded people.
Watzon
Email: watzon@monsupeninsula.org.au
Web: www.monsupeninsula.org.au/pubs/watzon.html
Watzon is a newsletter dedicated to informing students of campus and club events, sporting dates and other activities each week.
Women’s Room
Location: Rm 33, Lvl 2, Bldg A
Contact: Women’s Officer, MONSU Peninsula
Ph: 9904 4217
A safe space for all women on-campus, offering information, resources and referrals.
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